PRIVACY POLICY

Your privacy is something that we, [FUSE TECH CO., LTD] (Fuse) and our partner businesses ("We" or "Us"), greatly appreciate and respect. The information we gather when you access and use our website, mobile application (the "App"), products, and services (collectively referred to as the "Services") is specified in this privacy notice ("Policy"), as well as how we protect and utilize such information. As you access and use our services, the Policy also seeks to ensure that you are informed of your alternatives.

Prior to utilizing our Services, please take a minute to acquaint yourself with the Policy. You can contact us via email at "cs@fuse.com.vn" if You have any questions.

Your consent to this Policy and Our Terms of Services will be expressed through your access or use of Our Services. Please refrain from using Our Services or any information herein if You disagree with this Policy or our Terms of Service.

IF YOU ARE UNDER THE AGE OF 18, PLEASE DO NOT USE OR ACCESS THE SERVICES AT ANY TIME OR IN ANY MANNER.

We may not know if We collect or keep Personal Information from persons under 18 years-of-age. When we become aware that a person under the age of 18 has provided us with personal information, we shall take appropriate actions to terminate that user's access to the Services and/or cancel that user's account.

PERSONAL INFORMATION THAT WE ACQUIRE

You have given us permission to obtain your personal information by downloading and using the App and using our service.

It is essential to remember that We only gather what We require and to use such Personal Information for the purposes stipulated in this Policy and “Terms and Conditions” to which you are bound as a party. Your Personal Information that we collect comprises the following:

INFORMATION REASON
Your name, address, and date of birth We require this in order to maintain Your information as our partner for purposes including keeping a record of Your performance and commission.
Your mobile phone number and email address This is part of the account creation process. It is also the way that We will interact with you pertaining to policy, service, claims, availability in your area, and news-related communications. If one of Our Service providers needs to contact you, we might provide them Your phone number.
Your ID number We need Your ID number in order to verify Your identity
Your payment information This is required to process your payment. Since We use a third-party payment processor, we only have a limited amount of information regarding Your payment transactions.
Social Media account We may need access to Your social media account in the future, if not already, provided that such access is permitted by the account in question. The purpose is to expand the Fuse's Partner network.
Contact/address book You may use Your contact list to ease the creation of a Fuse community or to invite others to Fuse.
App and device usage statistics Data from Your smartphone may be collected. To find statistical patterns that will enable Us to provide You and all of Our users with more precise rates and coverage, as well as to enhance general performance and experience, we will aggregate and anonymize this data.
A short video or photos This assists us in better understanding what happened. The video and/or photo(s) is/are always kept private.
   


Information about you above hereinafter referred to as "Personal Information" serves the purpose of identifying you as a user of the Application. Personal Information may be provided by You directly (for example, when You register Yourself as a user of the Application) or automatically collected when You use the Application.


LOCATION INFORMATION AND OTHER INFORMATION FROM DEVICES

When You use the Services through the App on a device, We will gather and use information about you in basically similar ways and for equivalent purposes as when you access the Fuse website. Additionally, We could obtain real-time location data about you. By offering You with relevant content and contextual advertising, we may improve Your usage of the Fuse services by utilizing the location data we have gathered from your device. You can disable the ability to share location information through the App and/or website at any time by adjusting the privacy settings on your device. Please be aware that disabling location sharing can have an impact on some elements of our services. Even We may be able to pinpoint your position, we do not get any of your Personal Information. We merely use your location to provide you a more personalized experience.

THE USE OF PERSONAL INFORMATION

By installing the App as well as using Our Service, You have granted Us permission to access and disclose Your Personal Information. We may cooperate with companies and person as third parties to facilitate or provide support in developing the App and Services to Us and/ or on Our behalf, among others to: (i) performing website-related services (including maintenance, database processing, web analysis, and feature perfecting services); (ii) aiding Us analyze how the App and Services are used as well as their development; (iii) supporting Our professional advisor or external auditor, such as legal advisor, financial advisor, and consultants. These third parties are only permitted access to Your Personal Information to the extent necessary to carry out duties on Our behalf and are contractually restrained from disclosing or using it for any other purposes.

If necessary to adhere to the provisions of laws and regulations, government institutions or in the case of dispute or other legal matter between You and Us or maybe regarding Service, or in an emergency situation, we may be forced by law to reveal Your Personal Information to the mandatory extent.

Your Personal Information may be transferred, stored, used, and processed in an area beyond Vietnamese jurisdiction, where Our servers are located.

GENERAL, GOVERNING LAW AND JURISDICTION

Any feature of the Services may be discontinued or modified at any time, and we reserve the right to do so. The entire agreement between us about the Services shall be governed by this Policy, our Terms of Service, and any other legal notices provided on our website and in the App. The legality of the remaining terms of this Policy, which shall continue to be in full force and effect, shall not be affected if any provision of it is deemed to be unenforceable by a court of competent jurisdiction. However, in that case, this Policy shall be construed to give effect to the meaning and intention of the excluded provision as decided by such a court of competent jurisdiction, to the fullest extent consistent with and permitted by, applicable law.

This Policy shall be governed by and construed in accordance with the laws of Vietnam.

FREQUENTLY ASKED QUESTIONS

Does Fuse share my information with others?

We are cautious in disclosing Your Personal Information to other parties only do so where it is necessary to carry out the obligations outlined in this Policy and Terms and Conditions where You are bound as a party. Your Personal Information could be shared with third parties for the purpose of App development, database management, Service analysis, or improvement.

How does Fuse protect my information?

Unless such Personal Information is obliged to be revealed in accordance with this Policy, We protect Your Personal Information with the same level of secrecy as if it were Our own.

How does Fuse communicate with its Partners?

We typically communicate with You, our Partner, via email and the Fuse App. There are some emails that must be distributed and do not offer an unsubscribe option since they are relevant to your account and claims. Please double-check that the email address we have on file is correct. You can control app notifications in the settings on your smartphone.

Who should use Fuse website and App?

We do not market any products or services to anybody under the age of 18; our goods and services are only meant for those who are at least 18 years old. We will remove information if we learn that it was provided by a person under the age of 18 or that it was obtained from them.

Will Fuse ever change this Privacy Policy?

We might need to alter this policy as Fuse develops. Whatever changes we make, we will never waver in our dedication to keeping your information private. All updates and their effective dates will be posted. To make sure you're up to date on the most recent policy, we advise you to often visit this page. Please be aware that, to the extent permitted by applicable laws and regulations, your continued use of the App and Service following such modification constitutes your agreement to and consent to be bound by the modified Privacy Policy.

Get in touch

FUSE ONLINE Company Limited
22nd floor TNR building, 180 Nguyen Cong Tru,
Nguyen Thai Binh Ward, District 1, HCM City
Hotline: +842873008803
Email: cs@fuse.com.vn

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